Tender Arms guidelines are built around Client Centred Care, which provides a framework for a standardized approach to care planning, and care delivery to ensure the achievement of high quality, safe, compassionate and ethical care.
The central theme of the guideline focuses on the experience of the client from his/her perspective, minimizing vulnerability, and maximizing control and respect. The guideline identifies practices that facilitate achievement of client centred outcomes.
Empower the client, improves client satisfaction, and enhances quality of care and quality of work life? Tender Arms Client Centred Care system is anchored by the principles of comprehensiveness, holism, measurability, accountability, transparency and client collaboration.